KE Duplicate Bill 2024 - View and Download PDF
View your KE duplicate bill! Go to kelectric.info and enter your 13-digit account number. You can then view your bill amount, payment date, and due date and download or print it for free.
Tip: To view your K-Electric bill online, you need your 13-digit account number. If you are not sure where to find it, check the image below where it is highlighted in red:
How to View and Download Your KE Duplicate Bill Online.
Follow these easy steps to view or download your KE Duplicate Bill:
- Visit our KE Duplicate Bill website: kelectric.info.
- Enter your account number: In the field provided, type your 13-digit KE account number. Make sure the number is correct to avoid any issues.
- View your bill: Click on the “View bill” button. Your KE duplicate bill will appear on the screen, showing the current amount due, billing date, and payment date.
- Download your bill: To save a copy for your records, click on the “Download PDF” button. The bill will be downloaded to your device as a PDF file, which you can print or store for future reference.
- Explore additional options: You can also check your bill payment date, due dates, and other relevant information using the options available on the page.
Subscribe to K-Electric e-Bill:
K-Electric offers an e-billing service for its customers. By subscribing, customers will receive their bills via email. At the end of each month, a copy of the latest month’s bill will be sent to the customer’s email. To activate the e-bill subscription, please fill out the form below.
K-Electric WhatsApp Service:
WhatsApp is widely used in Pakistan. The WhatsApp Business Platform offers an automated self-service chatbot. K-Electric’s help center receives frequent questions. Based on these questions, they create chatbots to facilitate their customers.
Getting started with KE’s WhatsApp service
Connecting with KE via WhatsApp is easy. You have two easy options to open the chat system:
Scan QR Code: Open your WhatsApp and scan the QR code provided.
Save Number: Save the number 0348-0000118 to your contacts and send a quick “Hi” message.
KE provides this service to you at no cost. However, standard internet charges from your mobile service provider may apply.
Now you can easily access most of the services you need with WhatsApp.
Duplicate Bill: Easily get a copy of your electricity bill and explore bill payment options.
Power Status: Check your current power status and report any outages or issues.
Billing Complaints: Complain about billing without visiting customer care.
Load Shed Schedule: View your schedule for load shed.
Income Tax Certificate: Get a copy of your Income Tax Certificate.
New Connection Guidance: Get guidance through the process of applying for a new connection.
Download Bills: Check your electricity bills for the last six months directly through WhatsApp.
K-Electric provides its services via mobile SMS. Follow these simple steps to activate this service:
- Type REG (space) followed by your 13-digit A/C# (e.g., REG 04000***).
- Send the message to 8119.
- You will receive a welcome note confirming your successful registration for K-Electric’s mobile service.
Registered customers have several options to avail the benefits of this service such as:
- To file a technical complaint, type COMP and send it to 8119.
- For account registration details, type ACCT and send it to 8119.
- To access load shedding schedule, type LS and send it to 8119.
- For latest bill inquiry, type BILL and send it to 8119.
Even if you are not registered, you can still avail this service by adding your 13-digit account number with the keyword. For example:
- For technical complaints, type COMP (space) followed by your 13-digit A/C#.
- To check load shedding schedule, type LS (space) followed by your 13-digit A/C#.
- To inquire about the latest bill, type BILL (space) followed by your 13-digit A/C#.
K-Electric SMS Unsubscription Instructions
To unsubscribe from SMS service, follow these steps:
- Type UNREG (space) followed by your 13-digit A/C#.
- Send the message to 8119.
- K-Electric working hours in Karachi
K-Electric working hours in Karachi vary according to the season:
- April to October: 6:30 PM to 10:30 PM
- November to March: 6:00 PM to 10:00 PM
Electric unit rates are higher during these hours. You can save money on your bills by knowing these hours. This information will help you understand the unit rates and charges during Ramadan and 2023.
How do we contact K-Electric?
Head Office Address
- 39-B, Sunset Boulevard, Phase-II, Defence Housing Authority, Karachi.
Contact Numbers
- 92-21-3263 7133
- 92-21-3870 9132
For customer complaints/queries, call 118 or 99000.
Email Addresses
- For new billing and connection complaints/queries: [email protected]
- To report theft, fraud, irregularity, or other observed malpractice: [email protected]
- For net metering related queries: [email protected]
- For job applications and HR related queries: [email protected]
Understanding your tariff on K-Electric bills: A simple guide
You can find information about your tariff on your K-Electric bill under the Customer Details section. For more detailed information, please refer to the latest applicable tariff, notified by the Government of Pakistan. You can access the latest tariff structure by visiting ke.com.pk/tariff-structure.
About K-Electric:
K-Electric is the leading electricity provider in Karachi, Pakistan. They bring electricity to homes, businesses and industries across the city. K-Electric’s mission is to keep the lights on, ensuring that people have the power they need for their daily lives. They manage the generation, distribution and supply of electricity, working to ensure that everyone in Karachi has reliable access to energy.
Frequently Asked Questions
Where can I find information about my tariff on my K Electric bill?
You can easily find details about your tariff on your K Electric bill. To get this information, look under the Customer Details section. For a more in-depth understanding, you can refer to the most recent applicable tariff, which is officially announced by the Government of Pakistan. To access the latest tariff structure, visit ke.com.pk/tariff-structure.
Is K Electric private?
Yes, K Electric is now owned by a private company. It used to be government-owned earlier, but that changed in 2005. Now, the government owns only a small part of the company, and the majority of it is owned by private businesses or individuals.
What is the WhatsApp number for K Electric duplicate bill?
You can access your K Electric duplicate bill directly through their WhatsApp service! Save the helpline number (0348-0000118) and send “Hi” to start the chat. Once connected, simply request your duplicate bill and follow the prompts.
Where can I find my K-Electric bill account number?
Your K-Electric bill account number is a unique 13-digit identification code that is prominently displayed on your bill. It is usually found at the top of the bill or near your customer information section.
Who is the CEO of K-Electric?
The current CEO of K-Electric is Syed Moonis Abdullah Alvi. Syed Moonis Abdullah Alvi has over 30 years of experience in finance. He joined K-Electric in 2008 and held key positions such as CFO and Company Secretary before becoming CEO in 2018.
How can you complain about K-Electric?
Yes, K-Electric encourages reporting of theft, fraud, irregularities, or other observed malpractice. You can email [email protected] with details and your information.
How can I inquire about net metering?
For inquiries related to net metering, especially for solar power generation, contact K-Electric via email at [email protected].
Where can I find my customer number on my K-Electric bill?
Your K-Electric customer number is an important 8-digit identification code that is present on your bill. Look for it near your customer information. The customer number helps identify your specific account and service connection.
What are the electricity service hours in Karachi?
K-Electric working hours in Karachi are:
- April to October: 6:30 PM to 10:30 PM
- November to March: 6:00 PM to 10:00 PM
What are the electricity working hours in Pakistan?
Peak times may vary in different areas of Pakistan. However, they are usually in the late afternoon and early evening.
What are off-peak hours for electricity?
Off-peak hours are times of the day when the demand for electricity is lowest. These are usually outside of peak hours, such as early morning and late at night.
Where is the headquarters of K-Electric?
The headquarters of K-Electric is located at K-Electric House, 39-B, Sunset Boulevard, Phase-II, Defence Housing Authority, Karachi.
How do I contact KESC?
You can reach K-Electric (formerly KESC) by calling 92-21-3263 7133 or 92-21-3870 9132. You can reach customer service by calling 118 or 99000.
How to check electricity bill via SMS?
To check your K-Electric electricity bill via SMS, follow these steps:
- Compose a new SMS: Open the messaging app on your phone.
- Enter recipient number: Type K-Electric SMS service number (e.g. 8119).
- Enter your account number: Type your 13-digit K-Electric account number in the body of the message.
- Send SMS: Press Send.
You will soon receive an SMS with your current electricity bill details. For any issues, you can contact K-Electric customer service.